Shipping policy
We know you’re eager to enjoy your new products! We’re excited too!
Our Fulfillment team prepares every order with care. Most orders ship out very quickly, typically within 1–2 business days (Monday through Friday, excluding holidays). Please note: Orders placed during special promotional periods (e.g., Black Friday Sale) may require additional processing time.
If you notice an error on a recently submitted order, please contact Customer Service immediately at support@historiclabs.com We’ll help you get it fixed.
Shipping Your Order:
We have partnered with UPS and USPS to offer you a variety of convenient shipping options. Shipping speeds and prices vary, so please select the option that works best for you. Refer below to estimate your order’s time in transit:
UPS 2-Day®
Estimated Transit (# of Business Days): 2 Business Days
USPS Retail Ground®
Estimated Transit (# of Business Days): 3-7 Business Days
HISTORIC LABS DOES NOT GUARANTEE ARRIVAL TIMES.
Shipping speeds can be impacted by a number different factors, many of which are beyond our control. Customs checks, severe weather, supply chain shortages, etc. may cause unanticipated delays. While we’ll do our best to get your order to you ASAP, we regret that we are unable to guarantee exact delivery dates at this time.
INTERNATIONAL ORDERS:
Historic Labs currently does not ship internationally.
Tracking Your Order:
You can track the status of your shipment by entering the Tracking Number on the UPS and USPS website.
Tracking information can take up to 48 hours to appear, so if you don’t see your order right away, please check back later.
Once your order is delivered, we’ll send a confirmation message (email or SMS) to let you know.
Returned Orders:
If UPS or USPS cannot complete delivery due to address typos, service disruptions, or other issues, they will return the order to us. If that happens, we will notify you of the return via email or SMS. Once we receive the returned order, we will reach out to you to arrange a resolution. Depending on the circumstance, we may approve your order for reshipment, exchange, or refund.
Lost, Stolen, or Damaged Orders:
Historic Labs shall not be liable for any loss, theft, or damage, however we currently have a case by case assessment that can assist in these situations.
Support:
At Historic Labs, we stand by our products 100%. We work hard to provide the best possible shopping experience. If for any reason you are unsatisfied with your order, or if you have questions or feedback regarding any product, shipment, or interaction, please feel free to contact us at support@historiclabs.com
CORE VAULES
Honor
Honor is a quality that is highly prized in many cultures. It means doing the right thing, even when it's tough, and standing up for what is just. It's an essential part of a person's character.
Integrity
We value integrity because it leads to honesty and ethical behavior in all of our interactions, and strive to be fair and accountable to one another in all aspects of our community.
Spirit
The community we've built Is based on the mindset that "You can always become a better version of YOU"
Teamwork
Teamwork is a core value that is essential for a community of people to thrive and grow, as it promotes collaboration and support towards common goals.
Obsession
Obsession can be a powerful force for good, driving individuals and communities to pursue their passions with determination and dedication, and to constantly strive for excellence in their chosen pursuits.
Resilience
As a community, resilience is a core value that allows us to come together and overcome challenges, supporting each other and continuing to provide valuable resources and support to one another.
Inspiration
Inspiration is a core value that drives our community to constantly strive for growth, innovation, and positive change.
Commitment
We are committed to fostering a sense of belonging and mutual support within our community.